So, here we are again. Part two of a two-part post on e-newsletters.

As I said in part one, I’m a fan of e-newsletters because they deliver a lot traction without the high cost or hard work of direct mail and other print media. You get nearly instant response to your news, special offers, ads—whatever business you’re about.

It’s always about the e-newsletter’s content

Your content determines your e-newsletter’s format. I advocate for e-newsletters with two or three columns. Lengthy copy in wide columns is hard on the eyes. Again, your objective is to play into the way people read on the Web. Pack your page real estate with many bite-sized chunks of content instead one epic narrative.

Use simple graphics. Unlike print, online readers tend to focus more on text than graphics. Use colored boxes to highlight key items to make your layout visually interesting and guide readers to key topics. Your e-news email will download and pop open faster too.

Free e-newsletter template

One of the cardinal rules of publishing an e-newsletter is to send it out on a regular schedule. You want your readers to become accustomed to receiving your newsletter and, ideally, anticipate when it will arrive. What should that schedule be? I hate to equivocate, but the truth is, it could be anywhere from everyday (rare) to once a year (even rarer). It depends on your audience, content and your objectives.

The worse thing is to send your e-news out too often, especially if your content doesn’t merit it. Everyone gets newsletters these days, and not many of them get read as it is. I’ll bet you automatically delete some of the newsletters you subscribe to because you get sick of seeing them turn up in your in box or don’t have time to read them. So do I.

If I were you, I’d start by sending out your e-newsletter once a month and see how it goes.

Tracking the success of your newsletter is relatively easy–you’ll know soon enough if it’s effective by the number of people who opt-in and then unsubscribe. There are other ways to measure the success of your e-newsletter—everything from the number of inquiries you receive in response to special offers, to the number of recipients who actually open your email.

I worked for one publishing company where we sent out the same news-oriented, e-newsletter twice a week. At another place I worked, we sent out seven different newsletters every week and a four more every other week. Based on reader feedback, ad revenues, the leads the newsletters were generating for our advertisers, open rates and other factors, those schedules worked for us.

Make it easy for subscribers to opt into your e-newsletter. Make it easy to unsubscribe too. If you don’t, subscribers will tag your newsletter as spam. You’ve probably done it. Same here.

If you don’t have the in-house talent to produce an e-newsletter or lack the resources to manage your  subscriber list, you can outsource part or all of the job. Do a search. You can download free templates, find companies who will handle your subscriber list and more. I grabbed the newsletter template above free off Templates Box.

I’ll write about outsourcing your e-newsletter and the variety of options you have to build and manage your list some other time.

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Use e-newsletters to connect with your sales prospects, customers and employees

August 16, 2011

I want to write about e-newsletters today. I’m going to do it in two parts because I don’t want to take up too much of your time in one shot. Here’s part one. I’ll post the rest tomorrow. I’m a huge fan of e-newsletters because they are: Inexpensive to produce and distribute via email Promote [...]

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Use customer success stories to support your Web and print marcom

March 16, 2011

Customer success stories–also referred to as case studies–are a terrific way to bolster your marketing efforts in Web and print. They can be more effective than other marketing communications materials because they provide third-party testimonials of how a customer used your product or service to solve a significant problem. You can write customer success stories [...]

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24 apps every iPad owner must have

February 25, 2011

Most people probably don’t buy iPads just to play Angry Birds, Cut the Rope and Fruit Ninja, although you’d be hard pressed to tell that based on what’s high on the best-seller lists in Apple’s App Store. Come on, let’s stop fooling around, at least for a little while, and take a look at the [...]

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Big Idea: Turn your numbers into prose

February 23, 2011

Whenever you write copy that includes lots of numbers, think about ways to turn them into prose so the reader can visualize what you’re taking about. It should be plain to read Look for any opportunity to substitute plain English for numbers. Long sentences packed with hard-to-imagine numbers or with too many figures are hard [...]

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The Boy Scout’s Law to writing well

February 9, 2011

Back in olden times, when I was a Boy Scout, I learned how to fish, start fires, wield an ax and help grannies across busy streets. What I never would have imagined is that being a Boy Scout could teach me how to be a better writer. Here’s what I learned from the Scout’s Law, [...]

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Eye-tracking studies the site unseen

December 19, 2010

I read on Google’s Offical Blog about an eye-tracking study the company conducted and that got me thinking about eye-tracking in general and about Google’s search engine results pages specifically. First, let me tell you a bit about eye-tracking, how it’s performed, and how it’s used to analyze a Web page’s usability. I’ll get back [...]

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Four things every direct marketing call to action must include

December 3, 2010

Writing an effective direct marketing letter or email is challenging but it’s not as tough as some well-paid,  direct-mail copywriters would like you to think. The fundamentals of writing an effective pitch letter have been tested for more than 100 years, or something like that. To recap, your pitch starts with a captivating and compelling [...]

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36 acronyms you think are nouns

November 21, 2010

Acronyms have a way of creeping up on us. The military, business and science ( mainly) make them up, and before you know it, we’re using acronyms as words in everyday English and they’re holding court as nouns in standard dictionaries. I compiled a list of  36 nouns that started life as acronyms. Before you [...]

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15 things I learned writing for eBay

November 12, 2010

Do you ever sell stuff on eBay? I used to be an eBay fool. I sold everything in my house I no longer wanted. I sold stuff I inherited but couldn’t use. I sold leftover motorcycle parts when I was building my 1977 Honda CB750 cafe racer. I even sold two cars. Over about 5 [...]

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